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FREQUENTLY ASKED QUESTIONS

Answers to the most commonly asked questions regarding Nexcare™ products and their use.


  • How do I apply Nexcare™ Aqua 360o plasters?

    1. Clean the wound thoroughly
       
    2. Pull wrapper apart
       
    3. Grasp end tab and peel plaster off wrapper
       
    4. Apply to wound, pressing firmly, as the plaster will not stick if repositioned
       
    5. Remove paper frames at openings

  • How can I help a plaster or wound dressing to stick to my skin better?

    After you've washed the wound area, pat it dry before applying the plaster or wound dressing. After it’s on, avoid rubbing the plaster or dressing, or exposing it more than necessary to any liquids.


  • How often should I change my plaster?

    Change your plaster every day, or several times a day if it becomes wet or dirty. If you're using Nexcare™ Aqua 360o plasters, these do not need to be changed if they become wet (obviously).


  • How do I remove plasters or tape that will not release easily from mine or my child's skin?

    If a plaster is being stubborn, avoid pulling it. Instead, work a little baby oil or cooking oil into the adhesive to help the plaster release from the skin. Or use ice (covered with a paper towel) for 5 minutes or less. Ice will make the adhesive brittle, which may cause it to release.


  • Where can I buy Nexcare™ products?

    Nexcare™ products are available at most pharmacies, supermarkets, mass merchandisers, and online. To find where a specific product is located, find it within our product catalogue and click 'where to buy'.


  • Do Nexcare™ products contain natural rubber latex?

    Nexcare™ plasters, including Nexcare™ Aqua 360o, Nexcare™ Active 360o, Nexcare™ Comfort 360o and our Nexcare™ Sensitive 360o are NOT made with natural rubber latex.

    Most of our first aid tapes and wraps, are also not made with natural rubber latex. The only exception is Nexcare™ Athletic Wrap.

    The whole ColdHot™ product range is also not made with natural rubber latex, except covers for ColdHot™ Comfort, ColdHot™ Premium Flexible pack and ColdHot™ Back and Abdomen Belt.

    If a Nexcare™ product is made with natural rubber latex, it will say so on the front of the packaging.


  • When heating the Nexcare™ Reusable ColdHot™ Pack, do I remove the outer bag?

    Yes, remove the outer bag before heating and follow the instructions on the product for heating or cooling. Carefully check the pack for leaks, and insert it in the cover or wrap it in cloth. Check for desired temperature by carefully placing the covered pack against your forearm. If it's too hot, let it cool. When comfortable, apply the pack to the desired area.


  • How do I use the Nexcare™ Reusable ColdHot™ Pack for cold therapy?

    Cold therapy is recommended for the first 48 hours following an injury.
     

    1. Store gel pack in freezer for at least two hours before use.
       
    2. Insert cold gel pack in cover or wrap in cloth.
       
    3. Apply cold gel pack to injured area. Remove pack if it becomes uncomfortable. Do not apply for longer than 20 minutes at a time.

  • Do you have any products for sensitive skin?

    If your skin has a tendency to react to adhesives, try our range of Sensitive Skin products. They're designed for easy removal and are repositionable. Available in plasters, tapes and dressings.


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